Grill Masters Club

Get In Touch

We're here to help — whether it's your order, your rewards, or your next cookout.

Mon–Fri, 9AM–5PM EST
24–48hr response time
Live chat available
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Customer Support

Hours
Mon–Fri 9AM–5PM EST
Live Chat
Bottom-right of any page
Help Center
Real agent responses within 24–48 hours, answered in order received.
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Latest Box

See the status of upcoming monthly shipments, box contents, and ship dates on our Box Status page.

View Box Status
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Digital Gift Notes

Giving a subscription or one-time purchase as a gift? Add a personal message during checkout and schedule it to land in your recipient's inbox immediately, on a specific date, or when the order delivers.

1
On any product page, look for the blue "Give As A Gift" button.
2
Add your custom gift message. Choose your preferred delivery: Immediately, on a scheduled date, or when the order delivers.
3
Already placed your order? Email support@grillmastersclub.com within 1 hour and we'll do our best to add it.
Give a Gift
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Pitmaster Perks

Loyalty Rewards Program
Earn Points. Unlock Rewards.

Earn 5% back in reward points on every purchase, referral, and review. Redeem for discounts, free products, and exclusive member deals. The more you grill, the more you earn. Already a member? Click here to check your balance.

Join for Free →
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Vendor Inquiries

Interested in having your product featured in one of our subscription boxes or available in our Pitmaster Shop? Reach out — we'd love to hear about it.

sourcing@grillmastersclub.com

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Affiliate & Partnerships

Interested in becoming a partner or affiliate? Email us or learn more about our program.

sourcing@grillmastersclub.com or learn about our affiliate program.